Privacy Policy

Last updated: 15 December 2025

DMK Cleaning Solutions Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you use our website.

1. Who we are

  • Company name: DMK Cleaning Solutions Ltd
  • Company number: 15531767
  • Registered address: 59 School Road, East Rainton, Houghton Le Spring, England, DH5 9QW
  • Website: https://www.dmkcs.co.uk
  • Email: contact@dmkcs.co.uk

We are the data controller responsible for your personal data.

2. What personal data we collect

We may collect and process the following information:

  • Name
  • Email address
  • Phone number
  • Address and postcode
  • Information provided through the contact form
  • Technical data such as IP address, browser type and device information
  • Usage data relating to how you use our website

3. How we collect your data

We collect data through:

  • Contact forms submitted on our website
  • Direct contact via email or phone
  • Cookies and similar technologies
  • Analytics tools (such as Google Analytics)

4. How we use your data

We use your personal data to:

  • Respond to enquiries and provide quotations
  • Communicate with you regarding our services
  • Assess the scope of work based on the provided address
  • Improve our website and user experience
  • Monitor website performance and usage
  • Comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

5. Legal basis for processing

We process your personal data under the following legal bases:

  • Consent – when you submit a contact form
  • Legitimate interest – to respond to enquiries and run our business
  • Legal obligation – where required by law

6. Cookies

Our website uses cookies to improve functionality and analyse website traffic.

Cookies may be used to:

  • Understand how visitors use the site
  • Improve performance and usability
  • Track basic analytics data

You can control or disable cookies through your browser settings. For more information, please refer to our Cookie Policy (if applicable).

7. Analytics and third-party services

We may use third-party services such as:

  • Google Analytics – to analyse website traffic and usage patterns
  • Embedded media (e.g. videos hosted on third-party platforms)

These providers may collect anonymised usage data in accordance with their own privacy policies.

8. Data retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting or reporting requirements.

9. Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

10. Your data protection rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, please contact us at contact@dmkcs.co.uk.

11. Links to other websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

DMK Cleaning Solutions Ltd
Email: contact@dmkcs.co.uk